INTACT - ROOT SECURING COMPLEX

Shipping, Return & Refund Policy

Our 30-Day Moneyback Guarantee

You can try INTACT risk-free with our 30-day moneyback guarantee.  We stand behind our products and want you to know, if you are not 100% satisfied we will refund you the purchase price of 1 bottle, minus shipping, handling and any taxes applied. 

Simply return the unused portion of INTACT with proof of purchase (receipt/online invoice). Only one refund per customer is allowed.  Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please send returns along with invoice proof of purchase to:

INTACT520 Newport Center Dr., Ste 300, Newport Beach, CA 92660

If you are having any trouble with your return, please contact customer service at 949.706.9880 or email info@intacthair.com.

Our Shipping Policy

We offer FREE shipping in the continental US for any online orders over US $50.  Orders under US $50 will ship with a flat-rate fee of $5.95.  Our standard shipping method is FEDEx Ground.

For orders to the US, standard shipping is FedEx Ground and your order will arrive approximately 3-5 business days from ship date. You may pay extra for expedited shipping. Shipments to Alaska, Hawaii and Puerto Rico can only be sent via Fed Ex standard shipping. INTACT does not ship to freight forwarding companies or export agents. Expedited shipping options are also available for an additional fee. These options are listed at check out.

Your order will arrive approximately 3-5 business days from date of shipping. All orders, placed after noon PST will be processed the following business day despite the shipping method.

Does INTACT ship to APO/military addresses?

At this time, INTACT does not ship to APO/military addresses.

Does INTACT ship to P.O. Boxes?

At this time, INTACT does not ship to P.O. Boxes.

Does INTACT ship Internationally?

At this time, INTACT is not available outside the US.